You Can Change Other People: The Four Steps to Help Your Colleagues, Employees-Even Family-Up Their Game

You can't change people, you can only change yourself. This widespread opinion, as the authors of the book show, turns out to be fundamentally wrong. The ability to inspire others and help them change for the better is not just a useful talent, but an essential professional skill for leaders of all levels, from CEOs of large companies to school teachers. How to encourage conflict employees to work...