Key Account Management

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Foreword by Martin Lamb.

Acknowledgements.

The purpose of this book.

Before you read this book!

List of figures and tables.

1 The crucial role of key account management.

2 Selecting and categorizing key customers.

3 Relationship stages.

4 Developing key relationships.

5 The buyer perspective.

6 Ke...

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Foreword by Martin Lamb.

Acknowledgements.

The purpose of this book.

Before you read this book!

List of figures and tables.

1 The crucial role of key account management.

2 Selecting and categorizing key customers.

3 Relationship stages.

4 Developing key relationships.

5 The buyer perspective.

6 Ke...

Read more
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  • ISBN: 9780470974735
  • Number of pages: 496
  • Copy protection: READIUM_LCP
  • Publication Date: Nov 13, 2012
  • Publisher: WILEY
  • Language: English
  • Format: epub