Does scenario thinking make a difference?

Change has become an inevitable part of business life. Although this is an acknowledged fact and companies are aware of its importance, managing change as well as assuring flexibility is a complex undertaking, often unsuccessfully conducted (Bacon et al., 2010; Clegg et al., 1997; Gibbs, 1997; Holman et al., 2000; IBM, 2004;Landauer, 1995; Lassen & Nielsen, 2009; Levasseur, 2010; Willcocks & Grint...