Increase of the customer satisfaction by the example of stationary food retail trade REWE

Project Report from the year 2017 in the subject Business economics - Business Management, Corporate Governance, grade: 1,0, University of Applied Sciences Bergisch Gladbach, language: English, abstract: The company “REWE” which is the second biggest German food retail group was founded in Cologne in 1927. It has 228,000 employees and an annual turnover of 36,2 billion euros. As a stationary food...