Praise for Painless Performance Conversations
“Where has this book been all my life? Marnie Green’s new book Painless Performance Conversations is exactly what managers need to gain the techniques and confidence to conduct successful meetings. Her tips for establishing performance expectations and for initiating the toughest conversations take the pain out of these critical tasks. No more wimps and no more excuses!”
—Mark Olson, IPMA-CP, CDME, Vice President of Human Resources, Las Vegas Convention and Visitors Authority
“I love this book. Marnie Green has created an approach that is simple, practical, and stress-free. Tackling difficult employee conversations won’t be nearly as difficult now that I’ve read this book.”
—Kendra Eberhart, CEO, Royal Oaks Lifecare Community
“Marnie Green has done it again with her new book on the often set-aside topic of performance conversations. Her ideas and practical advice will help strengthen any manager or leader seeking to create a more focused and valuable employee, team member, and organization. And let’s face it, that’s what we need to be doing every day.”
—Neil G. Giuliano, former Mayor of Tempe, Arizona; author of The Campaign Within
Procrastination, fear, and competing priorities often get in the way of initiating conversations that inspire higher levels of performance. Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often struggle to find the right words to get their message across.
Painless Performance Conversations presents practical communication and management strategies any manager can use to effectively influence employee performance. Through four critical mind-sets and a conversation model, this book offers tangible solutions for tackling critical workplace discussions with poise and professionalism. Painless Performance Conversations will help you lead performance-related conversations with confidence and create a culture of workplace accountability.