1. Business and IT Challenges for Today’s Organization.- 2. The Value Cycle.- 3. The Engineering Model of Business-IT Alignment.- 4. The Agricultural Model.- 5. The Value Realization Cycle.- 6. Governing IT Service Delivery.- 7. Enterprise Architecture.- 8. IT Investment Portfolio.- 9. Sourcing IT Services.- 10. Measuring IT Value Delivery.- 11. ROI.- 12. The Role of Leadership.- 13. It’s Not...