Contents
Preface 9
Chapter 1: Why we must revolutionize our thinking 11
Observations 11
Chapter 2: The Great Transformation21 14
A Sign of Our Times? 14
From the Old World to the New 15
A Complete Change 16
The Old World of 1997 22
"Classical Management": an Obsolescent Model 24
Almost Everything Will Change 26
Birth Pangs of a New ...