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According to Gartner, more than 80 percent of consumers are disappointed with the digital services and products they encounter with businesses. The COVID-19 global pandemic has accelerated the demand for business process digitalization, and rising consumer expectations. It has also become clear that exceeding expectations for digitization will define businesses’ success immediately and into the...

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epub
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18,99 €

According to Gartner, more than 80 percent of consumers are disappointed with the digital services and products they encounter with businesses. The COVID-19 global pandemic has accelerated the demand for business process digitalization, and rising consumer expectations. It has also become clear that exceeding expectations for digitization will define businesses’ success immediately and into the...

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Details

  • ISBN: 9781637420713
  • Seitenzahl: 150
  • Kopierschutz: ADOBE_DRM
  • Erscheinungsdatum: 11.02.2022
  • Verlag: BUSINESS EXPERT PRESS
  • Sprache: Englisch
  • Formate: epub