Change Management and Business Process Management as enabler of the Digital Transformation

Master's Thesis from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, LMU Munich (ISTO), language: English, abstract: This thesis provides support for practitioners in user-centric decision making to facilitate identifying and managing involved changes and opportunities on the human side of IT implementation, aligning CM, BPM and supplementar...