A Research Report based on an analysis of Service Quality of Sports Centre

Seminar paper from the year 2011 in the subject Business economics - Offline Marketing and Online Marketing, grade: Distinction, University of Lincoln, course: titel, language: English, abstract: It is an immensely complex exercise to measure the quality of a service. There are differences between product and service. In case of product, there are precise specifications such as length, depth, widt...