The Ultimate Online Customer Service Guide

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Make your online customers happy—and create new ones—with this winning guide

Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish custom...

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E-Book
epub
16,99 €
Make your online customers happy—and create new ones—with this winning guide

Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish custom...

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Details

  • ISBN: 9781118007655
  • Seitenzahl: 258
  • Kopierschutz: ADOBE_DRM
  • Erscheinungsdatum: 15.12.2010
  • Verlag: WILEY
  • Sprache: Englisch
  • Formate: epub