Hot Seat: What I Learned Leading a Great American Company

Jeff Immelt succeeded the legendary Jack Welch as CEO of General Electric four days before September 11, 2001, when two GE-powered Boeing 767s destroyed GE-insured buildings. In 2008, the global economic crisis broke out, and in 2011 there was an accident at the Fukushima-1 nuclear power plant, all six reactors of which were designed by GE engineers. The company's management was obliged to respond...