Acknowledgements; Introduction; 1. Building safety into the assessment process; 2. Communication and creativity; 3. Exploring Protective Factors - Strengths and Resilience; 4. Exploring and Understanding the Nature of Relationships; 5. Hearing the family stories; 6. Exploring Every Day Lived Experience; 7. Talking about a specific event or person; 8. What's the problem? Exploring risks and needs; ...