Dr. Ruth Ketzer, Professor of Management in the Health-Care System, Director of the Nursing Management and Organizational Knowledge course at the Fliedner Specialist College in Düsseldorf. Prof. Renate Adam-Paffrath, Head of the Nursing and Health Care Management course at the Fliedner Specialist College in Düsseldorf. Prof. Manfred Borutta, Professor of Gerontology in Social Work and Nursing at t...