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To BB, my forever love.
Thank you for buying PMP®: Project Management Professional Exam Study Guide, Ninth Edition, to help you study and prepare for the PMP® exam. Thousands of readers worldwide have used previous editions of this book to help them study for and pass the exam. Because of their success and their recommendations to friends and coworkers, we’ve been able to keep this study guide up-to-date to match the changes made in A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition (PMI®, 2017).
I would also like to thank the countless instructors who use my book in their PMP® prep classes. Thank you for your continued interest in using it in your classes. A big thanks goes to all the PMI® chapters who use this book in their classes as well.
A huge thank-you goes to Neil Edde, former vice president and publisher at Sybex, for taking a chance way back when on the first edition of this book. I can’t thank him enough for having the foresight at that time to believe in this little-known exam.
Publishing this book clearly fits the definition of a project, and the team at Sybex is one of the best project teams you’ll ever find. I appreciate all the hard work and dedication everyone on the team put into producing this book. A special thanks goes to Kenyon Brown, the acquisitions editor, for giving me the opportunity to update the book and for his ideas on making it stronger.
Next, I’d like to thank David Clark, the development editor, for his diligent work in helping me make this edition the best it can be. A big thanks also goes to Christine O’Connor, the production editor, for all her help on the book. It was great to work with her. And thanks also to Liz Welch, the copyeditor, for all her help.
There were many folks involved behind the scenes who also deserve my thanks, including Nancy Carrasco, the proofreader, and John Sleeva, the indexer.
Next, I’d like to thank Vanina Mangano, technical editor, for her wealth of suggestions and ideas for new topics I should add to the text. It is always a pleasure to work with Vanina. She is a true professional. Vanina is an instructor and consultant in project management. I highly recommend Vanina’s classes and videos if you’re looking for additional study materials for the exam. Last, but always the first on my list, is my best friend for a couple of decades and counting, BB. I love you, and I would never have accomplished what I have to date without your love and support. You’re the best! And I’d be remiss if I didn’t also thank Jason and Leah, Noelle, Amanda, and Joe, and of course the two best granddaughters on the planet, Kate and Juliette, for their support and understanding.
Kim Heldman, MBA, PMP®, is the Senior Manager/CIO for the Regional Transportation District in Denver, Colorado. Kim directs IT resource planning, budgeting, project prioritization, and strategic and tactical planning. She directs and oversees IT design and development, enterprise resource planning systems, IT infrastructure, application development, cybersecurity, the IT program management office, intelligent transportation systems, and datacenter operations.
Kim oversees the IT portfolio of projects ranging from those that are small in scope and budget to multimillion-dollar, multiyear projects. She has over 25 years of experience in information technology project management. Kim has served in a senior leadership role for over 18 years and is regarded as a strategic visionary with an innate ability to collaborate with diverse groups and organizations, instill vision, improve morale, and lead her teams in achieving goals they never thought possible.
Kim wrote the first edition of PMP®: Project Management Professional Study Guide, published by Sybex, in 2002. Since then, thousands of people worldwide have used the study guide in preparation for the PMP® exam. Kim is also the author of CompTIA Project+ Study Guide: Exam PK0-004, Second Edition, Project Management JumpStart, Third Edition, and Project Manager’s Spotlight on Risk Management. Kim has also published several articles and is currently working on a leadership book.
Most of the Real-World Scenarios in this study guide are based on Kim’s real-life experiences. The names and circumstances have been changed to protect the innocent.
Kim continues to write on project management best practices and leadership topics, and she speaks frequently at conferences and events. You can contact Kim at Kim.Heldman@gmail.com. She loves hearing from her readers and personally answers all her email.