Dedication

For Joan

Copyright page

Abbreviations

BBC British Broadcasting Corporation
BMJ British Medical Journal
BP British Petroleum
CBI Confederation of British Industry
CEO chief executive officer
CQC Care Quality Commission
ECB European Central Bank
EU European Union
FDA Food and Drug Administration (US)
FSA Financial Services Authority
GCSE General Certificate of Secondary Education
GDA guideline daily amount
GMO genetically modified organism
HMI Her Majesty's Inspectors (of Schools)
HMIC Her Majesty's Inspectorate of Constabulary
HMRC Her Majesty's Revenue and Customs
IMF International Monetary Fund
IPPC Independent Police Complaints Commission
LCP Liverpool Care Pathway
MP Member of Parliament
NHS National Health Service
NPM new public management
OECD Organisation for Economic Co-operation and Development
Ofsted Office for Standards in Education, Children's Services and Skills
PPI payment protection insurance
RBS Royal Bank of Scotland
TEPCO Tokyo Electric Power Company
TUC Trades Union Congress
UK United Kingdom
US United States
USCSHIB United States Chemical Safety and Hazard Investigation Board

Acknowledgements

I could not have written this book without the collaboration of my wife, Joan. She gathered much of the material for it; enabled me to take advantage of her years of experience in administration of the English schools system for an understanding of the working of public service professionalism, inspection and similar issues; and helped me try to make my English more accessible to general readers.

I am also grateful for ideas and encouragement from my publishers, John Thompson of Polity Press and Heinrich Geiselberger of Suhrkamp Verlag (who pointed out to me the links between what I am trying to do and the US crime series The Wire).

As always, all remaining errors and infelicities are my own responsibility.