cover

Contents

Cover

Title Page

Copyright

Preface

Chapter 1: Success or Failure with Best Practices

Types of Best Practices

Most Fertile Ground for Best Practices

Planning for Best Practices

Timing of Best Practices

Implementing Best Practices

How to Use Best Practices: Best Practice Duplication

Why Best Practices Fail

Summary

Chapter 2: Inventory Purchasing

2.1 Include Suppliers in the New Product Design Process

2.2 Use Supplier-Concurrent Engineering

2.3 Avoid Designing Risky-Procurement Items into Products

2.4 Match Product and Part Life Cycles

2.5 Reduce Safety Stocks by Shrinking Supplier Lead Times

2.6 Purchase Supplier Capacity

2.7 Reduce Safety Stocks by Accelerating the Flow of Internal Information

2.8 Buy from Suppliers Located Close to the Company

2.9 Relocate Suppliers On-Site

2.10 Use Local Suppliers for Rapid Replenishment

2.11 Consider Foreign Sourcing

2.12 Use Auctions for Selective Purchases

2.13 Compare Suppliers Based on Total Landed Cost

2.14 Eliminate Approvals of Routine Purchases

2.15 Purchase Based on Material Requirements Planning

2.16 Compare Open Purchase Orders to Current Requirements

2.17 Freeze the Short-Term Production Schedule

2.18 Share Production Plan with Suppliers

2.19 Obtain Direct Links into Customer Inventory Planning Systems

2.20 Require Frequent Deliveries of Small Quantities

2.21 Arrange for Inbound Split Deliveries

2.22 Arrange for Phased Deliveries

2.23 Adopt Rolling Schedules

2.24 Adopt Just-in-Time Purchasing

2.25 Implement Stockless Purchasing

2.26 Centralize Purchasing

2.27 Designate Major Suppliers as Lead Suppliers

2.28 Single-Source Products

2.29 Install a Supplier Rating System

2.30 Use Long-Term Supplier Relationships for Strategic Purchases

2.31 Shift Raw Materials Ownership to Suppliers

2.32 Flag Changes Impacting Advance Material Requests

Chapter 3: Inventory Receiving and Shipping

3.1 Reject Unplanned Receipts

3.2 Obtain Advance Shipping Notices for Inbound Deliveries

3.3 Directly Enter Receipts into Computer

3.4 Automatically Collect Inbound and Outbound Cube and Weight Information

3.5 Repackage Incoming Items into Increments Ordered by Customers

3.6 Put Away Items Immediately after Receipt

3.7 Stage Received Goods for Zone Putaways

3.8 Eliminate the Receiving Function

3.9 Combine the Shipping and Receiving Functions in One Area

3.10 Assign Docks Based on Minimum Warehouse Travel Time

3.11 Require Supplier Deliveries with Open-Sided Trucks Directly to Production

3.12 Ship Using Returnable Wheeled Containers

3.13 Use Dunnage Bags to Cushion Outbound Shipments

3.14 Use Shippers with the Most Consistent Delivery Performance

3.15 Have Delivery Person Deliver the Invoice

3.16 Pay Suppliers Based Only on Receiving Approval

3.17 Provide Pending Shipment Information to the Collections Staff

Chapter 4: Inventory Storage

4.1 Drop Ship Inventory

4.2 Cross-Dock Inventory

4.3 Move Inventory to Floor Stock

4.4 Use Temporary Storage for Peak Inventory Requirements

4.5 Assign Unique Location Codes to All Inventory Storage Locations

4.6 Reduce the Number of Inventory Bin Locations Assigned to the Same Product

4.7 Assign Fixed Inventory Locations to High-Volume Items

4.8 Segregate Customer-Owned Inventory

4.9 Allocate Warehouse Areas to Specific Customers

4.10 Segregate Inventory by ABC Classification

4.11 Store High-Pick Items in Order Fulfillment Zones

4.12 Adjust Case Height to Match Cubic Storage Capabilities

4.13 Adjust Case Stacking or Width to Avoid Pallet Overhang

4.14 Combine Out-and-Back Inventory Moves

4.15 Use Different Storage Systems Based on Cubic Transactional Volume

4.16 Use Modular Storage Cabinets for Low-Storage-Volume Items

4.17 Use Carousels to Increase Picking Efficiency

4.18 Use Movable Racking Systems

4.19 Use Multistory Manual Picking Systems

4.20 Use Gravity-Flow Racking for FIFO Picking

4.21 Use Pallet-Flow Racks for Pallet FIFO Picking

4.22 Create Double-Deep Racking or Stacking Lanes for Large SKU Pallet Volumes

4.23 Use Push-Back Racks for Multiple Pallet Storage

4.24 Eliminate Cross Bracing in Low-Weight Storage Configurations

Chapter 5: Inventory Picking

5.1 Group Single-Line Orders and Pick in Order by Location

5.2 Use Single-Order Picks for Emergency Orders

5.3 For Manual Systems, Pick from the Source Document

5.4 Implement Forward Picking

5.5 Use Wave Picking by Grouping to Consolidate Transactions

5.6 Use Zone Picking to Consolidate Total Transactions

5.7 Use Zone Picking with Order Forwarding

5.8 Use Voice Picking to Record Low-Volume Picking Transactions

5.9 Use Pick-to-Light to Record High-Volume Picking Transactions

5.10 Use Portable Scales to Pick Small Items

5.11 Pick into Multibin Carts

5.12 Store Kitted Inventory in an Accumulation Bin

5.13 Use Standard Containers to Move, Store, and Count Inventory

5.14 Issue Parts in Full-Bin Increments

5.15 Have Suppliers Sequence Their Parts Deliveries

5.16 Avoid Restocking during a Picking Shift

5.17 Optimize Inventory Storage through Periodic Location Changes

Chapter 6: Production Issues Impacting Inventory

6.1 Eliminate Incentive Pay Systems Causing Excessive Production

6.2 Standardize the Number of Shifts Worked throughout a Factory

6.3 Allow Production Workers to Call Suppliers about Faulty Materials

6.4 Invest in Smaller, Low-Capacity Machines Rather than High-Capacity Ones

6.5 Purchase Machines from a Single Supplier

6.6 Produce the Same Parts on the Same Machine Every Time

6.7 Perform Inspections at the Next Downstream Workstation

6.8 Improve Periodic Equipment Maintenance

6.9 Shift Some Equipment Maintenance to the Production Staff

6.10 Preplan Major Equipment Maintenance

6.11 Replace Aisles with Conveyors

6.12 Schedule Smaller Production Batches

6.13 Produce to Order Rather than to Stock

6.14 Reduce Container Sizes

6.15 Reduce Setup Times

6.16 Shorten Cycle Times

6.17 Replace Straight Assembly Lines with Serpentine Lines

6.18 Reduce the Length of the Assembly Line

6.19 Divide the Assembly Line into Segments

6.20 Use Cellular Manufacturing

6.21 Group Machine Cells Near Common Inventory Storage Areas

6.22 Position Local Cell Storage between Workstations and Aisles

Chapter 7: Inventory Transactions

7.1 Reduce the Number of Stored Data Elements

7.2 Record Inventory Transactions with Barcodes

7.3 Record Inventory Transactions with Radio Frequency Communications

7.4 Track Inventory with Radio Frequency Identification (RFID)

7.5 Eliminate All Paper from Inventory Transactions

7.6 Use the Kanban System to Pull Transactions through the Facility

7.7 Eliminate All Transaction Backlogs

7.8 Verify That Receipts Are Entered in the Computer System at Once

7.9 Have Customers Order by Part Number

7.10 Audit All Inventory Transactions

7.11 Compare Recorded Inventory Activity to On-Hand Inventories

7.12 Immediately Review All Negative Inventory Balances

7.13 Replace the Physical Count Process with Cycle Counts

7.14 Use Control Groups to Locate Transaction Errors

7.15 Prioritize Cycle Counts on Next-Usage Items

7.16 Streamline the Physical Count Process

7.17 Install a Warehouse Management System

Chapter 8: Inventory Planning and Management

8.1 Include Materials Managers in the New Product Design Process

8.2 Reduce the Number of Product Options

8.3 Increase Prices for Nonstandard Options

8.4 Increase Prices for Small-Unit Orders

8.5 Convert Information Products to Electronic Versions

8.6 Reduce the Number of Products

8.7 Reduce the Number of Customers

8.8 Avoid Promotions

8.9 Design Products with Lower Tolerances

8.10 Require Formal Review and Approval of Engineering Change Orders

8.11 Assign Inventory Items to Classifications

8.12 Forecast Demand by Product Families

8.13 Segment Forecasted Demand into Stable and Unstable Products

8.14 Centralize Responsibility for Inventory Planning

8.15 Delay the Order Penetration Point as Long as Possible

8.16 Use a Material Requirements Planning System to Model Alternative Lot Sizes, Safety Stocks, and Lead Times

8.17 Reduce Job Releases to Production

8.18 Prioritize Production Based on Delivery Region

8.19 Use Variable Safety Stocks for Fluctuating Demand

8.20 Convert Safety Stock to Just-in-Case Stock

8.21 Eliminate Expediting

8.22 Develop a Product Substitution System

8.23 Question the Level of Customer Service Provided

8.24 Focus Inventory Reduction Efforts on High-Usage Items

8.25 Create a Visual Review System for Noninventoried Parts

8.26 Eliminate Departmental Stocks

8.27 Install a Distribution Requirements Planning System

8.28 Distribute Slow-Moving Items from Regional Warehouses

8.29 Install a Hold and Flow System

8.30 Use Overnight Delivery from a Single Location for Selected Items

8.31 Use Fair Shares Analysis to Allocate Inventory to Warehouses

8.32 Periodically Rationalize the Warehouse Network

8.33 Plan for Product Shutdowns

8.34 Create a Materials Review Board

8.35 Identify Obsolete Inventory via Physical Inventory Tags

8.36 Plan for Service Parts Inventory Levels

8.37 Inspect Returned Merchandise for Usability

8.38 Reserve Otherwise Obsolete Inventory with “Service/Repair” Designation

8.39 Avoid Product Obsolescence with Shelf-Life Control

8.40 Create an Obsolete Inventory Budget for Disposals

8.41 Batch Excess Inventory for Sale to Salvage Contractors

8.42 Sell Excess Items through the Service Department

8.43 Set Up a Reverse Logistics System

8.44 Outsource Selected Warehousing Functions

Chapter 9: Warehouse Layout

9.1 Include Other Issues than Cost in a Warehouse Acquisition Decision

9.2 Generally Organize the Warehouse in a U-Shaped Process Flow

9.3 Organize the Warehouse by Storage Zones

9.4 Maximize Vertical Storage Space

9.5 Tailor Vertical Storage Space to Manual Picking Needs

9.6 Enclose Building Supports in Racks

9.7 Use Narrow Aisles in Manual Putaway and Picking Zones

9.8 Avoid Aisles Adjacent to Outside Walls

9.9 Use Automated Storage and Retrieval Systems

9.10 Use Automated Guided Vehicle Systems

9.11 Use Conveyors to Reduce Employee Travel

9.12 Avoid an Excessive Level of Warehouse Automation

9.13 Eliminate the Quality Review Area

9.14 Enlarge the Receiving Area

9.15 Design Just-in-Time Docks for the Largest Anticipated Trucks

9.16 Lock Down the Warehouse Area

9.17 Plan for Maximized Warehouse Space Utilization

9.18 Eliminate the Warehouse

Chapter 10: Cost Accounting

10.1 Eliminate Purchase Price Variance Tracking

10.2 Eliminate Tracking of Work-in-Process Inventory

10.3 Eliminate Scrap Reporting in the Production Area

10.4 Charge the Entire Inventory to Expense

10.5 Use Specific Identification Costing with RFID Tags

10.6 Have the Cost System Separate Value-Added and Nonvalue-Added Activities

10.7 Assign Overhead Based on Square Footage Used

10.8 Do Not Credit Internal Departments with Sales When Production Is Completed

10.9 Report on Landed Cost Instead of Supplier Price

10.10 Report on the Total Cost of Product Ownership

10.11 Implement Activity-Based Costing

10.12 Assign Overhead Personnel to Specific Subplants

10.13 Implement Target Costing

10.14 Limit Access to Unit-of-Measure Changes

10.15 Review Cost Trends

10.16 Review Material Scrap Levels

10.17 Revise Traditional Cost Accounting Reports

10.18 Audit Labor Routings

10.19 Follow a Schedule of Inventory Obsolescence Reviews

Chapter 11: Bills of Materials

11.1 Audit Bills of Materials

11.2 Conduct a Configuration Audit

11.3 Modify the Bills of Materials Based on Actual Scrap Levels

11.4 Modify the Bills of Materials for Temporary Substitutions

11.5 Eliminate Redundant Part Numbers

11.6 Standardize Parts

11.7 Review Inventory Returned to the Warehouse

11.8 Use Bills of Materials to Find Inventory Made Obsolete by Product Withdrawals

11.9 Identify Inactive Inventory in the Product Master File

Chapter 12: Impact of Constraints on Inventory

Overview of the Theory of Constraints

Overview of the Constraint Buffer

Alternatives to the Constraint Buffer

Expedite Zone

Buffer Manager

Buffer Hole

Buffers for Labor Operations

Assembly Area Buffer

Inventory Releases

Batch Sizes

Summary

Chapter 13: Inventory Policies and Procedures

13.1 Create a Policies and Procedures Manual

13.2 Train the Warehouse and Accounting Staffs in Inventory Procedures

13.3 Cross-Train for Mission-Critical Activities

13.4 Train Using Training Teams

Chapter 14: Inventory Measurements

14.1 Percentage of New Parts Used in New Products

14.2 Percentage of Existing Parts Reused in New Products

14.3 Raw Material Content

14.4 Bill of Materials Accuracy

14.5 Item Master File Accuracy

14.6 Economic Order Quantity

14.7 Distribution Turnover

14.8 On-Time Parts Delivery Percentage

14.9 Incoming Components Correct Quantity Percentage

14.10 Purchased Component Defect Rate

14.11 Percentage of Receipts Authorized by Purchase Orders

14.12 Percentage of Purchase Orders Released with Full Lead Time

14.13 Putaway Accuracy

14.14 Putaway Cycle Time

14.15 Scrap Percentage

14.16 Average Picking Time

14.17 Picking Accuracy for Assembled Products

14.18 Average Picking Cost

14.19 Order Lines Shipped per Labor Hour

14.20 Shipping Accuracy

14.21 Percentage of Products Damaged in Transit

14.22 Warehouse Order Cycle Time

14.23 Inventory Availability

14.24 Delivery Promise Slippage

14.25 Average Back-Order Length

14.26 Dock Door Utilization

14.27 Inventory Accuracy

14.28 Inventory Turnover

14.29 Percentage of Warehouse Stock Locations Utilized

14.30 Square Footage of Warehouse Storage Space

14.31 Storage Density Percentage

14.32 Inventory per Square Foot of Storage Space

14.33 Storage Cost per Item

14.34 Average Pallet Inventory per SKU

14.35 Rate of Change in Inactive, Obsolete, and Surplus Inventory

14.36 Obsolete Inventory Percentage

14.37 Percentage of Inventory > X Days Old

14.38 Percentage of Returnable Inventory

Appendix: Summary of Inventory Best Practices

Glossary

About the Author

Index

Title Page

Preface

This book contains more than 200 best practices related to every phase of a company's activities involving inventory—its purchase, receipt, storage, picking, and shipment—and includes 29 new best practices that are unique to this second edition.

Special functions related to inventory contain so many best practices that they deserve their own chapters—production, transaction processing, planning, warehouse layout, cost accounting, and even bills of material. Further, you need to measure a company's progress in achieving best practices, so a comprehensive list of inventory-related measurements has been added to a separate chapter (including new metrics in this second edition). Also, a number of the inventory chapters refer to specific inventory procedures, which are helpfully detailed in yet another chapter. Further, an entirely new chapter describes the impact of constraint management systems on how you should deal with inventory. Given the large number of best practices presented, the Appendix summarizes them for you. If there are any concerns about the meaning of any inventory-specific terms, the glossary contains an inventory dictionary. In short, this book is the go-to source for inventory improvements.

Inventory Best Practices is designed for people in many parts of a company. The controller can use the cost accounting, inventory transactions, inventory measurements, and policies and procedures chapters to increase the efficiency of inventory accounting. The CFO can use virtually all the chapters to determine what options are available for reducing a company's investment in inventory, while the purchasing manager can use the purchasing chapter as well as the planning and management chapter to increase that department's effectiveness in procuring inventory. The warehouse manager is a particular beneficiary, with the inventory receiving and shipping, storage, picking, transactions, and warehouse layout chapters devoted to that area of expertise. The engineering manager can also benefit from the inventory planning and management and bill of materials chapters. Finally, the CEO can use the entire book to gain a sweeping view of the scope of inventory best practices on all aspects of a company.

This book is intended to be a buffet table of ideas from which one can sample. There is no clear set of inventory best practices recommended for all companies, all the time. Instead, given the wide array of industry- specific issues and inventory flow concepts in use, you should skim through the book and select only those best practices resulting in the most obvious improvements. The Appendix, which summarizes all the best practices, is a good place to conduct this review. However, a company's business plan will likely change over time, so it is worthwhile to refer back to the book from time to time to see what other best practices may have become applicable as a result of those changes.

Finally, you do not install a best practice merely by ordering that it be done. The “Make it so!” approach of Captain Picard of the Enterprise does not always work. Instead, read Chapter 1, “Success or Failure with Best Practices,” to learn what factors will impact a best practices implementation and how you can increase your odds of success.

In short, use Inventory Best Practices to improve all aspects of your company's business that relate to inventory. This can result in far less time spent recording inventory transactions, reducing the company investment in inventory, shrinking its scrap and obsolete inventory expense, improving the efficiency of the warehouse, and shortening order cycle time. Enjoy!

Steven M. Bragg
Centennial, Colorado
March 2011