Preface. Introduction. 1. Beginnings. 2. Defining the Problem. 3. Analyzing the Issue. 4. What are the Root Causes of the Problem? 5. Creating Clarity and Consensus. 6. Who is Involved in the Problem? 7. Creating the Dramatic Piece. 8. Play Making. 9. Presentation. 10. Action Planning and Follow-up. 11. Warms-ups. 12. Closing Exercises. 13. Applications: DPS in La Carpio. 14. Conclusion. Reference...